Parts Case Study

Client:

Multiple repairers and users of all brands of insulated vehicles

Background:

We, as a company, are keen on showing true after-sales support, and in line with this, we support all products out in the field, as well as our own.

Example:

This was recently illustrated by an internal bulkhead, where a customer was becoming frustrated by the body manufacturer who appeared unable to supply parts.

Solution:

We stepped in with a technical drawing, complete with correct dimensions, which then enabled us to press the panels and make a new internal bulkhead within a five-day period.

Results observed:

This minimised the vehicle’s down-time and got it back on the road and promptly operational within its fleet.